HO THI QUYNH TRANG
RECEPTIONIST
informations
0901 147 219
quynhtrang2206@gmail.com
https://www.facebook.com/chang
160 Dung Si Thanh Khe, Da Nang

personAL skills

Communication Skills

Customer Service

Problem Solving

Adaptability

KEY SKILLS

ENGLISH

KOREAN

MS WORD

MS EXCEL

MS POWER POINT

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cERTIFICATES

Microsoft Office Specialist Certification

TOEFL 510

HOBBIES

career objectives
  • Hardworking and experienced Receptionist with several years of experience serving as a supportive and integral employee in high volume client settings.
  • Giving an outstanding first impression to clients and visitor.
  • Bringing forth the ability to manage front desk setting with pose and grace, in addition to managing a variety of administrative duties.
  • Eagering to join a new team of people and assist them as a dedicated and passionate receptionist.
education

Duy Tan University

(09.2016 – 04.2020)

Major: English For Tourism
Degree Classification: Good

GPA: 3.4/4

working experiences

Grand Mecure Da Nang

(4/2019 – 5/2020)

Position: Trainee Receptionist

  • Greeting and Providing guests with information and superior service.
  • Dealing with booking by phone, email, fax, letter or face to face.
  • Completing the procedures when guests arrive and leave. 
  • Dealing with special requests from guests.
  • Allocating rooms and giving the keys to guests.

For You Restaurant Da Nang

(6/2020 – 5/2022)

Position: Concierge Staff

  •  Handling inquiries about the restaurant and providing detail information about the offer.
  • Providing clients and prospective clients with information regarding services and dishes offer.
  • Providing location information and restaurant overview.
activities

Volunteering for support activities for upland poor people, launched by Quang Tri Province 10/2020.

Participating the volunteer team at Da Nang Marathon Festival 5/2022