LÂM GIA LINH
CONTACT INFO
ZALO QR CODE
JOB OBJECTIVES
- Use the skills of ideation and content creation to successfully complete publications for the company’s Marketing campaigns, resulting in remarkable outcomes.
- Apply the experience of sales skills and understanding of the market to become a professional salesman, bringing a lot of value to customers. As a result, the Company is able to increase the number of consumers and broaden its customer base.
- After a year of working at the firm, I desire to use all of my skills to contribute to the general development of the company, and then I hope to travel abroad to acquire and nurture fresh automotive expertise. Continue dedication and accompany the long-term development of the firm after coming home.
EDUCATION
( 09.2019 - 07.2023 )
- Specialization: Automotive Engineering Technology
- GPA: 3.3/4 - Academic Rating: Excellent
- GPA: 3.3/4 - Academic Rating: Excellent
WORK EXPERIENCE
Service Advisor - Customer Service - Sale Software
- Introduce, consult products, contact and text to advise customers about the company's software products and support customers to using them.
- Schedule and create content for project Fanpages, answer customer's questions and problems by phone and email.
- Schedule and create content for project Fanpages, answer customer's questions and problems by phone and email.
Content Marketing - Sale
- Bringing customers the best solutions for customer care. Besides, contribute ideas to develop more services to optimize the platform on Facebook & Zalo.
- Scheduling and creating content for Atpcare.vn Website Blog
- Manage and create content for Fanpages, Group of the ATPCARE project
- Scheduling and creating content for Atpcare.vn Website Blog
- Manage and create content for Fanpages, Group of the ATPCARE project
Content Creator - PR
Analyze the market, create and produce content for the purpose of conveying messages about services and products to customers through Social Media channels. With the aim of promoting the development of the car care industry in Vietnam in a more positive direction.
Intern Service Advisor
- Understand Hyundai's 6-step service process.
- Receiving, consulting and taking care of customers when entering the company.
- Perform Service Admin tasks such as:
+ Statistics of appointment cars of the day
+ Receiving calls from customers to schedule appointments, creating a list of appointment cars for CVDV
- Implement PDI/PDS process and track progress on the DMS.
- Contribute to the creation of content and the execution of PR/Marketing initiatives for the company.
- Receiving, consulting and taking care of customers when entering the company.
- Perform Service Admin tasks such as:
+ Statistics of appointment cars of the day
+ Receiving calls from customers to schedule appointments, creating a list of appointment cars for CVDV
- Implement PDI/PDS process and track progress on the DMS.
- Contribute to the creation of content and the execution of PR/Marketing initiatives for the company.
Founder - Content Creator
- Foster a community and mutual support among those wishing to further their careers in the automotive industry by creating fanpage for exchanging auto-related knowledge.
- Sharing car-related news and events in the Ho Chi Minh City area on social networking sites.
- Sharing car-related news and events in the Ho Chi Minh City area on social networking sites.
ACHIEVEMENT
( 05/2021 - 08/2022 )
- Excellent Customer Service: 08/2021
- Typical Employee: 03/2022
- Best Seller: 09/2021 & 04/2022
- Typical Employee: 03/2022
- Best Seller: 09/2021 & 04/2022
( 08.2021 - 04.2023 )
- Best Seller: 10-11-12/2021 and 08-09-12/2022
- Outstanding Employee in 2022
- Outstanding Employee in 2022
ACTIVITIES
( 12.2019 - 07.2021 )
- Collecting donations and handmade gifts to give to people with disabilities in the Thu Duc area.
- Participating in club activities such as distributing night porridge to the homeless, assisting new students in finding housing during the admissions process, and organizing a green summer campaign in Bình Phước province to assist ethnic people...
- Participating in club activities such as distributing night porridge to the homeless, assisting new students in finding housing during the admissions process, and organizing a green summer campaign in Bình Phước province to assist ethnic people...
REFERENCE
Founder project ATPCARE
☎: 096 320 7532
Head of Service Department Hyundai Đông Sài Gòn
☎: 090 299 7246
PERSONAL SKILLS
Content Creation and Content Marketing
Communication and Planning abilities
Design photographs and videos
Manage Fanpage, Zalo OA, Website
SOFTWARE SKILLS
Canva
9.5/10
Carsim
8/10
Prodic, English
8.5/10
Clickup, Notion
8/10
Microsoft Office
9/10