skills
Communication
Computer
Language
cERTIFICATES
Certificate of Advanced English
Certificate in Computing
personal qualities
University of Foregn Language – University of DaNang
( 2014 – 2018 )
Major: Bachelor of English (Translating and Interpreter)
THE GLOBAL ENGLISH CENTER
Position: English teacher (8/2019 – 10/2021)
Main responsibilities:
– Preparing coursework materials and homework assignments to present to students.
– Maintaining discipline and progress in the classroom.
– Evaluating the results of students’ class work and assignments.
ADWORLD CO.LTD
Position: Customer Service Staff (6/2018 – 7/2019)
Main responsibilities:
– Respoding and supporting customers’ requests via email and social media.
– Taking care of customers and handling with feedback to make sure that give them the best service.
– Doing other tasks by the above department.
THE BLOSSOM CITY HOTEL DANANG
Position: Intern for reception department (2/2018 – 5/2018)
Main responsibilities:
– Greeting visitors with friendly and respectful attitude.
– Taking and handling with booking by phone, websites and email.
– Preparing bills and taking payment to complete the procedures when guests leave.
